Shipping policy
PROHIBITION No. 27 — SHIPPING POLICY
Your ritual, delivered with care.
We carefully prepare every Prohibition order for its journey to you. Below you’ll find information about shipping, delivery, and how to reach us if your order needs attention.
Where We Ship
We currently ship to residential and business street addresses within the 48 contiguous United States. Shipping to Alaska, Hawaii, U.S. territories, P.O. boxes, military addresses, and international destinations is not currently available.
Order Processing
In-stock orders are typically processed within 2–3 business days after your order is placed. Business days are Monday through Friday, excluding holidays.
During launches, holidays, or periods of high demand, processing may take longer. If we expect a significant delay, we will contact you by email.
Shipping Rates & Delivery
Shipping charges and available delivery options are displayed at checkout before you complete your purchase.
Standard delivery is estimated at 3–7 business days after your order ships, depending on your location. Processing time is additional to transit time.
Delivery dates are estimates and may be affected by weather, carrier disruptions, or other circumstances outside our control.
Preorders
Items offered for preorder will have an estimated shipping date or shipping window shown on the product page. The standard processing timeline begins when the product becomes available.
If the estimated shipping date changes, we will notify you and provide options to keep or cancel your unshipped preorder for a refund.
Tracking Your Order
Once your order ships, you will receive an email with tracking information. Please allow up to 48 hours for the carrier to update the tracking status.
Address Changes & Cancellations
Please review your shipping address carefully before placing your order.
If you need to request a change or cancellation, contact info@drinkprohibition.com as soon as possible with your order number. We will do our best to help, but changes cannot be guaranteed once fulfillment has begun.
If an order is returned because of an incorrect or incomplete address, we will contact you to arrange next steps. Additional shipping charges may apply to reship the order and will be confirmed with you first.
Damaged, Incorrect, or Missing Items
Your order should arrive ready to enjoy. If a bottle arrives damaged, an item is missing, or you receive the wrong product, please contact info@drinkprohibition.com promptly.
Include your order number, a description of the issue, and, where available, photos of the product, shipping box, and shipping label. Please retain the packaging until we have reviewed your request.
We will arrange an appropriate replacement or refund for verified damage, missing items, or fulfillment errors. Please do not consume products with broken glass or damaged seals.
Delayed or Missing Packages
If your tracking has stopped updating or your package is marked delivered but cannot be located, contact info@drinkprohibition.comwith your order number. We will help investigate with the carrier and work with you toward a resolution.
Returns & Refunds
For return eligibility, request deadlines, and refund details, please refer to our Return & Refund Policy.
Wholesale & Hospitality Orders
This policy applies to purchases made directly through drinkprohibition.com. Shipping arrangements for wholesale and hospitality orders are provided separately with your order confirmation or invoice.
Contact Us
For assistance with your delivery, email info@drinkprohibition.com.
Prohibition Social Elixir LLC
www.drinkprohibition.com